Each time I flip my steering from left to proper and vice versa, a peculiar knocking noise happens.
BHPian Tuisha110HP just lately shared this with different lovers.
I just lately accomplished my third service from Aryaveer Skoda, Moti Nagar. In addition to common upkeep, I made them conscious of some noise from tough roads and someplace contained in the steering column. The automotive has solely completed 33K KMS.
I requested them a number of instances what the ETA was and why the noise was coming from the automotive. After the take a look at drive, the adviser knowledgeable me, all the pieces is regular and there’s NO NOISE. I hesitantly agreed and requested for the automotive to be repaired. Now lies the issue that bothered me relating to the technical data of the ASC guys.
I selected to attend for service from 9am to 3pm. At 3 p.m., whereas my automotive was queuing for laundry, I requested the adviser to invoice me. Got here the shock. He mentioned, we did one other take a look at, and the hanger bracket must be modified/greased. Man, they may have informed me forward of time and I may have gone house, as an alternative of ready for the automotive to be mounted for suspension points on the final hour.
However, I requested them to vary the brackets and drop the automobile off at my home.
Now, coming to essentially the most fascinating half, each time I flip my steering from left to proper and vice versa, a peculiar knocking noise happens. The depth decreases when the automotive is shifting, however it is vitally irritating when the automotive is stationary.
I requested the service advisor to choose up my automotive after two days which they did they usually returned the automotive to me within the night after a full day. You could ask, what was the issue and what resolution is given? The given resolution is:
IT IS PRESENT IN ALL SKODA RAPID. We will not do something about that. WOW.
Now I’ve requested a couple of Speedy homeowners, all of whom have denied having that sound of their vehicles. I visited a widely known FNG who suspects a steering rack problem. I known as the service advisor, Mr. Ghanshyam and informed him about FNG’s feedback. He merely ignored all my protests. Stated, they do not imagine anybody who is not CSA. And after I requested him what was the answer he had for my drawback, he replied: “In case you are not glad, there’s nothing I can do. You’ll be able to go to any CHW however we don’t cannot allow you to.SORRY No response to talk and video I despatched.
I’m merely appalled by the perspective of ASC. Is that this the place SKODA INDIA is heading after the departure of Zac Hollis?
Please take heed to the sound within the video and please share what could also be the issue. Is it a rack or steering column drawback?
Here’s what BHPian hrman ought to say about it:
That is what I actually do not perceive from some producers, particularly VAG. If the identical automotive was out of guarantee, the service middle would have recognized it as a defect and given the OP an bill value 1L-1.5L for the breakdown and substitute of the steering pump, bushes, unknown and unheard-of elements replacements only for the heck of it, altering the steering meeting, and many others. As it’s below guarantee, the overall suggestions will all the time be “It is okay, nothing incorrect”.
I believe we should always boycott all these producers and cease shopping for their merchandise. As customers, the place we pay the best street taxes on automotive and gas, coupled with the astronomical GST on vehicles, the least we count on is to acknowledge an issue and repair it by honoring the so-called assure. Why is the VAG Group doing this in India? It isn’t precisely setting the market on hearth with excessive volumes and trouble-free possession (see new EPC and DPF points). Even the restricted variety of patrons or followers of this model will dwindle and look elsewhere if they do not act rapidly.
I do not see the day when VAG will meet the identical destiny as FIAT, Ford or GM which needed to depart India. TEAR.
So far as the OP goes, dangerous luck my good friend. Perhaps one other supplier can diagnose and assist. In any other case, attempt to leverage all Indian and international social media channels to seize consideration as solely this appears to work with VAG. All my needs!
Here’s what Cosfactor BHPian ought to say about it:
Given the odometer studying and the signs talked about, it is unlikely to be a steering rack – extra just like the strut mounting bearings. This is probably not coated below guarantee both.
Here’s what BHPian Jeroen ought to say about it:
You really want to have the steering linkage play and the steering field itself checked. As different members have steered, it is perhaps value making an attempt a distinct service middle.
Any semi-competent mechanic ought to be capable to discover the basis trigger. You must place the automotive on a elevate ideally, so you may actually shoot all of the completely different elements to determine the place the sport is.
Relying on the place the play is, the steering linkages together with the ball joints, the steering field, or the servo steering field, you may decide which is one of the best plan of action.
However the naked minimal they need to have completed is a minimum of establish the place the noise is coming from.
BHPian Tuisha110HP had the next replace to share on this:
I acquired an electronic mail from Skoda North India Service Supervisor and he promised to have my automotive checked by Skoda technicians. I’ll replace the thread each time I’ve an replace on the go to and the checks completed by them.
Learn BHPian’s feedback for extra concepts and data.