Vodafone Thought has denied experiences of its pay as you go service being unavailable for a couple of hours on Sunday.

“We wish to warn our clients to not consider such false info,” Vi mentioned in a press release.

In a press release issued on Sunday evening, the telco knowledgeable its clients within the Delhi circle concerning the system improve for a couple of hours from the evening of January 22 to the morning of January 23.

This, Vi mentioned, may trigger delays in pay as you go refund companies.

“Vi has notified solely pay as you go customers in Delhi circle by means of SMS concerning the system replace for a couple of hours…,” the corporate mentioned in a press release.

“Vi clients throughout the nation can proceed to entry the service with out interruption,” the corporate mentioned.

Vodafone Thought has struggled to retain clients amid a deepening monetary disaster and underneath intense strain for 5G from rivals Bharti Airtel and Reliance Jio. Market watchers count on Vi’s market deficit to widen in 2023, worsened by low spending, delays in fundraising and $26 billion in public debt.

This, whilst rivals Airtel and Jio have intensified their give attention to the agricultural market, the place Vi has a powerful presence. Based on Trai’s buyer information, rural Vi customers declined from 157 million in October 2020 to 136 million in October 2021 to 121 million in October 2022.

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